A Berlin customer attempted a DIY hinge and roller replacement after their garage door went off track. We corrected the setup, reset the door, and restored proper spring tension.
Served by our Avon office in the Farmington Valley · U1 Garage Doors Avon
A homeowner in Berlin, CT, called us requesting hinge replacements after their garage door failed to open. When our team arrived on site, we discovered that the door had actually slipped off its track prior to the owner replacing the hinges and rollers on their own. During that DIY attempt, the spring tension was lost, leaving the door completely inoperable. Attempting to fix track and spring issues without professional equipment can be difficult and hazardous. Our technician carefully corrected the hinge and roller setup mistakes, reset the garage door back into its tracks, and safely restored proper spring tension. Following these corrections, the door was tested and returned to smooth, quiet, and reliable operation.
